Professional Services

Technical Support Onsite / Remote

Fusion provides faster incident resolution, so you can concentrate on your customers and their needs. With our extensive open source expertise, you gain the benefits of years of experience right away, rather than learning from trial and error.

Expert Technical Support

Our technical support team provides top-notch expertise and problem-solving skills to address complex IT challenges efficiently and effectively.

Proactive Issue Prevention

Proactive approach includes regular system monitoring and maintenance to prevent issues before they impact your business.

Optimize Results

Knowledge and experience enable us to provide effective solutions, ensuring that your organization benefits from reliable, high-quality support and incident resolution.

Fast Response

We’re like superheroes when it comes to handling your inquiries, issues, or requests. Lightning-fast responses and effective solutions are our superpowers!

Services

How We’re Here

for You

Fusion provides tiered support solutions with 24/7/365 mission-critical services to meet your needs, including assistance with open source integrations, configurations, system upgrades, and migrations.

Linux Implementation and Upgrades

Enhance and Secure: Update your Linux system to improve performance, security, and compatibility with the latest features and fixes.

Application Server and Middleware

Upgrade or implement application servers and middleware to boost performance, improve security, and support scalability for your applications and systems.

Data Security & Key Management

Protect and Control: Safeguard your data with advanced security measures and effective key management practices to ensure confidentiality, integrity, and access control.

Monitoring and Logging Implementations

Implement Prometheus, Grafana, Alert Manager, and Influx DB. Track server health, performance, and security through real-time monitoring and comprehensive logging to detect issues and optimize operations.

DevOps and Application Security

Integrate and Protect: Combine DevOps practices with robust application security measures to streamline development, enhance collaboration, and safeguard applications from vulnerabilities.

Full Coverage For Your Open Source Stack

As organizations adopt more open source software, they often face inconsistent community support. Fusion offers prompt incident resolution and expert, tailored solutions from the start.

Why Choose Fusion for your IT Support ?

Fusion provides SLAs with 24/7 support for popular Enterprise Linux distributions, including CentOS, CentOS Stream, Ubuntu, Oracle Linux, OpenSUSE, Rocky Linux, AlmaLinux, Fedora, Debian, and others.

Proven Enterprise Expertise

Fusion has proven enterprise expertise in Linux. Our experienced team delivers top-notch support, ensuring your systems run efficiently and securely. Trust Fusion for all your Linux needs.

Rapid Response / Guaranteed SLA

Avoid the frustration of automated attendants, call routing, and blame-shifting. With Fusion, you can meet your mission-critical SLAs. Fusion is the clear choice for Linux support and services,

24x7x365

We provide round-the-clock support for maximum uptime, offering email and phone support for network infrastructure and user devices. We ensure your Linux systems deliver the highest productivity for your business.

Long Term Technical Support

Fusion offers long-term technical support for Linux systems to address unpatched vulnerabilities and ensure security. We provide updates, maintenance, and expert guidance to keep your infrastructure secure and reliable.

Prepare for Your Migration

With over a decade of experience, we help organizations assess and manage open source migrations. Partner with us for expert guidance on technology decisions or for end-to-end migration management.