Simplify IT Operation

IT Operation Management with Micro Focus

What We Can Do for Your Business

We pride ourselves in providing customers with the highest level of technical skill and customer service. Advances in technology have enabled us to provide more sophisticated services, aimed specifically towards driving down costs while increasing internal efficiencies.

IT Service Management

Working with SUSE Linux Enterprise, the trusted and preferred open source platform for SAP customers.

Enterprise Service Management

Help you reduce cost & simplify complexity and transform IT into a services-driven organization.

IT Asset Management

High-availability solutions deliver nonstop IT for uninterrupted service and run your critical IT systems with confidence.

Hybrid Cloud Management

Protect against cyberthreats w/ identity governance &advanced authentication, vulnerability detection in applications, & data protection.

Service Monitoring & Remediation

Working with SUSE Linux Enterprise, the trusted and preferred open source platform for SAP customers.

Network Monitoring & Configuration

Help you reduce cost & simplify complexity and transform IT into a services-driven organization.

Patching, Compliance & Provisioning

High-availability solutions deliver nonstop IT for uninterrupted service and run your critical IT systems with confidence.

4 Ways Simplifies IT

Complexity with Micro Focus

Reduce the friction of IT service consumption

The diversity of services in hybrid IT creates friction for IT and business users who must learn multiple interfaces and processes to request services. This diversity increases the workload for IT staff who must manage  those requests and processes, slowing down progress. 

With Micro Focus service management solutions, you’ll provide intuitive, personalized, no-wait self-service through a single modern interface for both business and IT users.  With automated responses and virtual agents—powered by machine learning—users quickly get what they want without burdening IT support staf

Deliver at the speed of DevOps

Business and DevOps teams have an insatiable demand for rapid service provisioning. When IT is too slow to respond, they adopt cloud and third-party services without involving IT. This inconsistency can impact the quality, speed, and scale of delivering services and infrastructure.

With Micro Focus service fulfillment solutions, you can
automatically design and deploy cloud-agnostic services
across hybrid environments—helping users help themselves to best-fit services and reducing fulfillment cycle times. Now you can easily deploy and manage complex services running on multicloud, hybrid cloud, and legacy platforms— satisfying a wide range of resource requests through a streamlined service catalog

Bring clarity to problems and resolutions

As more services are delivered through more cloud and corporate channels, the complexity of maintaining  high performance and determining the root cause of problems rises exponentially. Traditional monitoring tools are no match for the enormous and fast-growing
volume of events—leading to poor user experience and manually-intensive troubleshooting.

With Micro Focus service assurance solutions, you can shift to automated, AI-based operations—powered by full-stack AIOps. Thanks to patented algorithms and the OPTIC Data Lake, you’ll automatically detect patterns and filter causes from symptoms—spotting anomalies and transforming volumes of data into actionable insights for faster problem resolution. You’ll gain a clearer view of the
health of your services—across cloud and on-premises resources. And you’ll be able to direct actions based on business priorities— automating remedial actions to eliminate manual work, reduce business downtime, and cut IT operations costs.

Implement transparent guardrails for IT

Hybrid environments are the perfect place for  vulnerabilities to hide and costs to covertly grow. Spotting service weaknesses concealed across multiple clouds, on-premises systems, and extended networks is a daunting task. And the uncontrolled consumption of cloud resources can generate unexpected expenses.

With Micro Focus service governance solutions, you can overcome current tool limitations to identify server  vulnerabilities, visualize patch compliance status at the service level, automatically remediate compliance responses, and optimize cloud spending. In these ways, you can reduce the risk of security breaches and unplanned expenditures while preserving your business teams’ freedom to move quickly.

5 Reason to work with us